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Meeting Planners

As a speaker, Teresa provides the crowd with "hit-the-ground running" tips. Attendees appreciate her Q&A sessions at the end of the seminar. Interacting with the crowd is Teresa's favorite part of the presentation. From insurance and collection issues to new doctor and new manager questions, you can expect an informative and enjoyable session!

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Biography | Introductions | Testimonials

Biography

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Team Training and Revenue Growth and Protection. She is a Fellow and Educator for the Association of Dental Implant Auxiliaries and the American Association of Dental Office Management. Her memberships include the Academy of Dental Management Consultants and the National Speakers Association. She is the host of the Nobody Told Me That! podcast. Teresa received her Masters Degree in Healthcare Management.

Full Biography

Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Educator of the Year Award by the Association of Dental Implant Auxiliaries – a component of the International Congress of Oral Implantologists, she understands the importance of continuing education.

She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a contributing author to the ADA’s CDT 2017 Companion Guide. Teresa is a frequent contributor to The Observer, The Progressive Dentist and Dr. Bicuspid publications. She serves a founding Trustee for the auxiliary-learning focused DALE Foundation. Teresa is a member of the Association of Certified Fraud Examiners, Academy of Dental Management Consultants, and the National Speakers Association.

She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized as a Leader in Consulting by Dentistry Today. Most recently she provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™. Teresa received her Master’s Degree in Healthcare Management from Marymount University.

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Short description: (less than 90 words)

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth and Protection. She is a Fellow of the American Association of Dental Office Management. Her memberships include the Association of Certified Fraud Examiners, National Speakers Association and the Academy of Dental Management Consultants. She was recently named one of the Top 25 Women in Dentistry and is a recognized Top Consultant in Dentistry by Dentistry Today Magazine. Teresa received her Master’s Degree in Healthcare Management.

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Shorter description: (less than 55 words)

Teresa is an international speaker who focuses on revenue & management issues. She is a Fellow of the American Assn of Dental Office Management. Her memberships include the National Speakers Association and the Academy of Dental Management Consultants. She holds a Master’s Degree in Healthcare Management.

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Introductions

Insurance Course

Teresa Duncan received her Master of Science degree in Health Care Management from Marymount University and has worked in healthcare for over 20 years. Her company Odyssey Management helps dental teams recover revenue by improving their accounts receivables and insurance systems. She also coaches managers to lead successful teams.

She belongs to many associations and writes for several industry magazines. Her website has her complete background but what YOU need to know is that she is in constant contact with many insurance coordinators and office managers– both clients and friends – and hears all sorts of insurance stories and questions. She understands what it’s like to resubmit a claim even though she sent the correct info and has put in hours of hold time with the same insurance companies you know and love. Obviously I’m being sarcastic! She’s here today to guide us through the process of optimizing your dental claims!

Please join me in welcoming Teresa Duncan!

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Managerial Courses

Teresa Duncan received her Master of Science degree in Health Care Management from Marymount University and has worked in healthcare for over 20 years. Her company Odyssey Management helps dental offices improve their systems with managerial coaching and support.

She belongs to many associations and writes for several industry magazines. Her website has her complete background but what YOU need to know is that she is in constant contact with many doctors and office managers– both clients and friends – and hears all sorts of dental office stories. In other words, she feels your pain! She’s here today to guide us through the sometimes frustrating but ultimately rewarding task of leading our teams.

Please join me in welcoming Teresa Duncan!

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Testimonials

"Teresa delivers a powerful program. Her topics are some of the most sought after in dentistry. Her educational style empowers and encourages the audiences she enlightens. Teresa keeps her participants engaged and excited while turning on the light bulbs in their heads. Any of Teresa's programs are not to be missed."
Lynn Mortilla : RDH, Executive Director of the Association of Dental Implant Auxiliaries

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(703) 201-1845

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