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Meet the Team

Bridget Fay

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Bridget brings a wide variety of dental skills to the Odyssey team. Her multiple years of experience in the dental field (from manager to assistant) help her to coach clients to success. She works with offices to improve their insurance and accounts receivable systems. Bridget is a lifetime member of the American Association of Dental Office Management and enjoys writing and blogging about dental business practices. In her spare time she enjoys outdoor cycling, hiking, gardening and growing vegetables in the summer. "I want to make sure that every staff member understands their role in the dental practice, especially your administrative team. The admin team helps drive revenue cycle and keeps it moving: think of it as riding a bike – if you stop pedaling, you eventually stop and you might even fall over. I’ll help you stay moving and you’ll enjoy the ride as much as I do!”

Bridget@OdysseyMgmt.com

Michelle Kratt, FAADOM

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With over 25 years of experience working in dental offices, speaking, writing and consulting, Michelle enjoys sharing her knowledge and passion for dentistry with doctors and their teams. Michelle is a Fellow of the American Association of Dental Office Management and the Association of Dental Implant Auxiliaries. She has also served as a Subject Matter Expert for The Dale Foundation. As an office manager she learned that grace and patience are invaluable to handle team and patient issues. Her experience as a consultant and years in the dental financing field round out her skill set.She is a proud mother to a future Olympic skater as well as an avid football fan. She probably won't return your calls on Sunday!

Michelle@OdysseyMgmt.com

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Contact Us Today

(703) 201-1845

Connect With Us